I have been a customer of Fort Collins Insurance for 7 years. I have dealt with Kevin, Melissa, and Ryan from quoting me for coverage through the insurance company that fits my needs, to questions and payments. They also insure my elderly mother and I recommend anyone who is looking for insurance to them.It's a breath of fresh air to be able to reach them over the phone and to get calls back. Talking to a live person instead of a recording is very nice.