Real Customer Reviews

I have been with Fort Collins Insurance (Formerly Insurance By Phone) for over 10 years, and for good reason. They’ve ALWAYS found me the lowest rates, and they take the time with me to compare/contrast the different options available to me.Any time I’ve ever had to leave a message (which is rare because they almost always answer the phone) they return my call the next day religiously. The customer service is great. Speaking with Kevin is like talking to a best friend. We laugh and joke, yet despite me talking his ear off, he gets things done.I feel like I’m in good hands with FTC Insurance, and plan to stay with them for many years to come.

Super fantastic customer service. They founds us affordable coverage when other insurance brokers wanted to charge us an arm and leg. us locally here in Fort Morgan. Appreciate everything thing they have done for us

Kevin and Melissa are great and helped me find appropriate coverage for my needs and budget. Fast and friendly service, very knowledgable staff. I highly recommend Fort Collins Insurance!

Such friendly , helpful , respectful staff 10/10 recommend

Fort Collins Insurance has taken care of finding the best policies for my son and nephew. Keeping young men in their early 20's insured is hard and expensive. This company keeps making sure they are covered and can afford to be. I am so appreciative. Kathy Aguilar

Best rates for those who have some issues on their driving record too. Been with Melissa a couple years now and she really is incredibly efficient to get stuff done. I’m really grateful for her.

Melissa was very quick to respond and everyone in the office was very kind and helpful.

Fantastic experience. We just switched our car insurance over to Travelers thanks to Ft Collins Insurance. Roy Bouchard with Ft Collins Insurance worked very hard to find us the best coverage for our family. We ended up with superior coverage at a better rate. I highly recommend contacting Roy Bouchard at Ft Collins Insurance the next time you are shopping for any kind of insurance.

Huge shout out to Roy Bouchard for helping us get a better rate on our auto insurance. He was very knowledgeable and helped answer all of our questions in a timely manner. Will definitely recommend Fort Collins Insurance to my friends and family.

amazing customer service and friendly staff. Ryan really has a great team there. Highly recommend for all you insurance needs

Excellent service

I had a great experience working with Kevin and other people in the office — very professional, knowledgeable and friendly to work with.

I have dealt with many Insurance agency thru my lifetime, but I have to say Fort Collins Insurance was the best I ever dealt with. They are very professional and friendly. Everytime I called they were there to answer my questions and issues and did it promptly. I highly Recomend there service.Ronald Riera

Kevin is fantastic finding me a cheap plan quickly and helping me figure out what I needed to get my insurance!

They truly are an awesome group of people! When I first started with them I was just getting off of my parents insurance and wanted something different, they guided me and answered all the questions I had. You can tell from the get go they care about getting you what you want and offer suggestions and find the best option for you!Highly recommend!

Melissa was a pleasure to deal with. She was a great listener and looked at all my options. She was patient, professional and kind. Just the kind of employee that helps companies shine!

Big shout out to Melissa for helping my daughter get her own insurance and finding the best deal. Then when my daughter got a new car and needed more coverage we went right in and were helped. Got called the next day with the quote. Just left there after signing all the paperwork. Covered and set up for auto payments. Easy and friendly. Thank you.

The process was very quick and easy. I appreciate the care taken.

Highly recommended. My new agent Roy saved me over $300 a year without even changing my coverage. He found something that I was paying for twice that a different agency set up. It's worth it just to have him look over your policies and make sure you're not being over charged.

Melissa is awesome, great attention to detail and saved me some cash in the process. Highly recommend her and her agency!

Melissa was amazing to work with. I was a first time customer and will be a returning customer for all my insurance needs.