Bristol West Insurance: Tailored Coverage for High-Risk Drivers
Why we partner with Bristol West Insurance: specialized non-standard auto coverage for drivers with complex risk profiles who value affordability and flexibility. Available through FoCoIns with expert guidance and claims advocacy.

Claims Information
24/7 Claims Hotline: 1-866-397-8248
Online Claims: www.bristolwest.com/claims
Mobile App: Bristol West Mobile App for claims reporting and status tracking
35+ Years in Business
Established 1988 - Pioneers in non-standard auto insurance with national reach
Hundreds of Thousands of Customers
Focused on high-risk drivers, especially in Colorado and Utah, with strong regional presence
Colorado and Utah Coverage
Specialized local non-standard auto insurance serving drivers needing SR-22 filings and flexible policies
Industry Recognition
AM Best B++ (Good) rating; BBB A+ accredited business with strong complaint resolution
What Makes Bristol West Insurance Stand Out
Why we recommend Bristol West Insurance for drivers needing flexible, affordable coverage specializing in complex, high-risk profiles.
Specialized Non-Standard Auto Coverage
What it means for you: Access to insurance designed specifically for drivers with prior claims, DUIs, or credit challenges often declined by mainstream insurers.
Real example: A driver needing an SR-22 filing can obtain tailored coverage with flexible payment schedules ensuring compliance with state mandates.
Best fit for: High-risk drivers seeking mandatory filings and affordable non-standard policies with a focus on coverage continuity.
Digital Claims and Policy Management Tools
What it means for you: Manage your policy, file claims, and make payments quickly using the Bristol West mobile app and online portal.
Real example: Customers can submit a claim digitally through the app and track its progress without waiting on hold or visiting an office.
Best fit for: Drivers who prefer self-service convenience along with agent support when needed.
Financial Stability Backed by Farmers Insurance Group
What it means for you: Confidence in the carrier's ability to pay claims and provide consistent service backed by a well-established parent company.
Real example: Policyholders benefit from Farmers’ infrastructure for claims handling and financial strength ensuring reliable coverage even during high claim volumes.
Best fit for: Customers who want niche coverage with the backing of a top-tier insurer’s resources.
Strong Agent Network for Personalized Service
What it means for you: Access to independent agents who understand non-standard markets and can provide tailored advice and ongoing support.
Real example: When a driver had questions about renewing SR-22 filings, an agent provided personalized guidance to ensure uninterrupted coverage.
Best fit for: Customers who value the option to work closely with knowledgeable local agents alongside digital tools.
Bristol West Insurance Coverage Specialties
- SR-22 Filings: Expertise in meeting state-mandated high-risk driver requirements efficiently and compliantly.
- Non-Standard Auto Insurance: Flexible policies tailored for drivers with prior infractions or coverage gaps.
- State-Specific Coverage: Customized policy options to meet minimum legal requirements in Colorado and Utah.
- Fleet Coverage: Small business auto insurance suited for fleets with high-risk drivers and flexible payment terms.
Filing Claims with Bristol West Insurance
24/7 Claims Hotline: 1-866-397-8248
Online Claims: www.bristolwest.com/claims
Mobile App: Bristol West Mobile App for claims reporting and status tracking
Step 1: Report Your Claim
- When to call: As soon as possible, ideally within 24 hours of the incident
- What you'll need: Policy number, incident details, photos of damage, police report if applicable
- Phone: 1-866-397-8248
- Online: File claim through the Bristol West website or mobile app
Step 2: Initial Assessment
- What happens: Claims team reviews initial claim and assigns an adjuster
- Timeline: Adjuster contacts you within 24 hours per standard NAIC expectations
- Your role: Provide requested documentation and answer adjuster questions promptly
Step 3: Investigation & Evaluation
- Adjuster assignment: Dedicated adjuster evaluates claim circumstances
- Documentation: Photos, repair estimates, police reports, witness statements as requested
- Inspection process: Physical vehicle inspections scheduled if necessary, often leveraging preferred repair shops
Step 4: Settlement & Resolution
- Payment process: Claims payments issued digitally or by check depending on customer preference
- Repair coordination: Full support with repair shop selection if desired
- Timeline: Average resolution time for simple claims is 7-14 days
Customer Service Options
General Customer Service
- Phone: 1-866-397-8248 (Hours: Mon-Fri, 8 AM - 6 PM MST)
- Online Account: Bristol West Customer Portal
- Mobile App: Bristol West Mobile App
Policy Changes
- Contact your independent agent directly for most policy changes to ensure proper guidance and support.
Billing Questions
- Call customer service at 1-866-397-8248 or use the online portal for billing inquiries and payment arrangements.
Technical Support
- Email: support@bristolwest.com for issues with the mobile app or website access
Claim Filing Tips for Bristol West Insurance
Before You File
- Document the accident scene fully with photos and notes to support your claim.
- Gather all relevant documents including your policy number and police report if filed.
- Report your claim promptly to avoid delays in processing.
During the Process
- Maintain regular communication with your assigned adjuster to provide requested information quickly.
- Keep copies of all correspondence and documentation related to the claim.
- Follow up if you do not receive timely updates to ensure your claim stays on track.
After Settlement
- Review your coverage options with FoCoIns to adjust limits or add-ons based on claim experience.
- Stay engaged with your agent to maintain a favorable risk profile and understand renewal options.
Bristol West Insurance Digital Tools & Apps
Online Account Portal
- Get instant quotes tailored for non-standard drivers including SR-22 filings.
- Manage policy details, update contact information, and view coverage documents.
- Pay bills online securely and view payment history with customizable alerts.
Bristol West Mobile App Features
- Access and manage policy documents instantly from your smartphone.
- File and track claims with real-time status updates.
- Make secure payments and set up automatic payment plans.
- Use e-signatures to sign documents digitally, speeding up policy changes and issuance.
Download: Available on both iOS and Android platforms
Bristol West Insurance Payment Options
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Available Payment Methods
- Automatic Payment: Bank account or major credit cards accepted with no extra fees; discounts may apply.
- Online Payment: Pay via website portal anytime without processing fees.
- Phone Payment: Call 1-866-397-8248 to pay by phone; no additional fees.
- Mail Payment: Bristol West Insurance, P.O. Box 6829, Carol Stream, IL 60197; Processing may take 5-7 business days.
- In-Person: Payments can be made through your independent agent if they accept them.
Payment Schedules
- Monthly: No additional fees commonly applied, flexible due dates available.
- Quarterly: May receive a small discount, confirm with agent.
- Semi-Annual: Discount of approximately 5% off total premium for term.
- Annual: Typically the best discount of around 10% for paying in full upfront.
Auto Insurance Discounts
- Good Student Discount: Full-time students with a B average or higher - Save up to 15%
- Multiple Policy Discount: Bundle auto with another Bristol West policy - Save 5%
- Loyalty Discount: Policyholders with 3+ years continuous coverage - Save 5%
Home Insurance Discounts
- No home insurance offered directly by Bristol West.
Multi-Policy Discounts
- Auto Bundle: Combining auto policies can yield a 5% savings on total premiums.
Is Bristol West Insurance Right for You?
Bristol West Insurance Works Best For:
High-Risk Drivers
- Drivers with prior claims, DUIs, or lapses in coverage.
- Those needing SR-22 filings or state-mandated minimum auto insurance.
- Seekers of affordable premiums with flexible payment options.
Young Drivers and Students
- Full-time students qualifying for academic discounts.
- Young adults with less driving experience but needing coverage continuity.
- Prefer a carrier focused on non-standard risk profiles.
Small Business Owners with Risk-Prone Fleets
- Businesses requiring fleet insurance tailored for drivers with challenging records.
- Require flexible payment and coverage terms for multiple vehicles.
- Value specialized service and SR-22 compliance support.
Consider Other Options If:
- You want a full-service insurance provider offering multi-line policies beyond auto insurance.
- Access to extensive discounts for safe driving, technology-driven premiums, or new car features is a priority.
- You prefer a carrier ranked higher by J.D. Power with broader claims satisfaction metrics.
Our job is finding the right fit for your specific needs. If Bristol West is not ideal for your situation, we'll help you find who is.
The FoCoIns Advantage with Bristol West Insurance
Why Choose Bristol West Insurance Through FoCoIns
Expert Guidance
FoCoIns agents understand the nuances of non-standard auto insurance and help you navigate options that fit complex risk profiles.
Claims Advocacy
We assist during claim filing and follow-up to ensure timely communication and fair resolution from Bristol West.
Ongoing Review
Regular policy reviews help optimize coverage and identify discounts as your circumstances change.
Local Support
FoCoIns is rooted in the community, providing personalized service with a local presence in Colorado and Utah.
Why Choose Bristol West Insurance Through FoCoIns
Expert Guidance
FoCoIns agents understand the nuances of non-standard auto insurance and help you navigate options that fit complex risk profiles.
Claims Advocacy
We assist during claim filing and follow-up to ensure timely communication and fair resolution from Bristol West.
Ongoing Review
Regular policy reviews help optimize coverage and identify discounts as your circumstances change.
Local Support
FoCoIns is rooted in the community, providing personalized service with a local presence in Colorado and Utah.
Bristol West Insurance vs. The Market
Stronger in: Specialized coverage for high-risk drivers and SR-22 filings with flexible payment options.
- Dedicated focus on non-standard markets overlooked by most large insurers.
- Backed by Farmers Insurance Group providing financial strength and claims resources.
Competitive in: Digital tools and customer service responsiveness through app and agent network.
- Mobile app allows self-service claims filing, policy management, and payments.
- Support from independent agents familiar with complex customer needs.
Consider alternatives for: Full multi-line insurance packages, broader safe driver discounts, or J.D. Power ranked claims satisfaction.
- Customers seeking bundled home, renters, and auto policies.
- Those prioritizing tech-driven rates and extensive safe driver rewards.