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Cowbell Cyber: AI-Driven Cyber Insurance for SMEs

Why we partner with Cowbell Cyber: innovative AI-powered continuous underwriting for small and medium businesses who value fast, adaptive protection and expert risk management. Available through FoCoIns with expert guidance and claims advocacy.

Claims Information

24/7 Claims Hotline: 1-800-984-4276

Online Claims: https://cowbell.insure/claims

Mobile App: Cowbell Cyber mobile app (claims reporting not yet supported)

Get To Know Cowbell Cyber, Inc.

5+ Years in Business

Established 2017 - Pioneering AI-powered SME cyber insurance since 2019 launch

Millions of Businesses Monitored

Serving SMEs up to $1B revenue, covering 70% of US SME market risk profiles

Colorado and Utah Coverage

Licensed and actively providing cyber coverage in Colorado and Utah with specialized regional broker support

Industry Recognition

Ranked #13 on Inc. 5000 and #10 on Deloitte Fast 500 in 2024, Editor's Choice Cyber Insurance Award winner

What Makes Cowbell Cyber Stand Out

Why we recommend Cowbell Cyber for SME cyber risk protection with advanced tech and rapid delivery.

AI-Powered Continuous Underwriting

What it means for you: Receive dynamic, real-time risk assessments and pricing that adjust continuously to evolving threats, delivering tailored protection unlike traditional static policies.

Real example: A client’s policy premium and coverage limits automatically adapt after Cowbell's platform detects new network vulnerabilities, ensuring ongoing protection without the need for lengthy policy reviews.

Best fit for: Small and medium businesses that require proactive cyber risk management and fast, personalized coverage decisions.

24/7 Dedicated Claims Support

What it means for you: Access around-the-clock claims assistance specializing in cyber incident response to mitigate damages quickly and efficiently.

Real example: During a ransomware attack, Cowbell coordinated with incident handlers and negotiated ransom reductions, minimizing financial impact and downtime.

Best fit for: Businesses seeking a claims team knowledgeable in cyber threats and fast response to complex incidents.

Strong Financial Backing & Coverage Flexibility

What it means for you: Benefit from a financially stable carrier supported by $202M funding and Zurich Insurance partnership, offering coverage up to $15M tailored to varied SME needs.

Real example: Larger SME clients secure high-limit policies with endorsements customized for manufacturing or construction cyber risks.

Best fit for: SMEs requiring scalable coverage options backed by credible financial partners.

Specialized SME Market Focus and Rapid Growth

What it means for you: Engage with a carrier focused solely on SME cyber needs proven by its rapid growth and localized Colorado and Utah presence.

Real example: Cowbell’s tailored product launches and broker education initiatives support regional businesses unfamiliar with traditional cyber insurance complexities.

Best fit for: Colorado and Utah small to mid-size companies that desire expert SME cyber solutions and streamlined service.

Cowbell Cyber Coverage Specialties

Areas where Cowbell Cyber particularly excels, based on our experience placing coverage.
  • Cyber Liability: Continuous AI-driven underwriting offering adaptive protection against evolving cyber threats.
  • Ransomware & Extortion: Specialized support and claims handling to minimize financial and operational impact.
  • Tech E&O Coverage: Integrated Technology Errors & Omissions coverage providing combined protection for tech companies.
  • Industry-Specific Endorsements: Custom options for manufacturing and construction sectors addressing unique operational risks.

Filing Claims with Cowbell Cyber

Step-by-step guidance for when you need to use your coverage.

24/7 Claims Hotline: 1-800-984-4276

Online Claims: https://cowbell.insure/claims

Mobile App: Cowbell Cyber mobile app (claims reporting not yet supported)

Step 1: Report Your Claim

  • When to call: Immediately upon discovery of a cyber incident
  • What you'll need: Policy number, incident description, any relevant logs or evidence
  • Phone: 1-800-984-4276
  • Online: Submit claim form at https://cowbell.insure/claims

Step 2: Initial Assessment

  • What happens: Cowbell's cyber claims team reviews incident details and begins vendor coordination
  • Timeline: Response typically within 1 hour for critical incidents
  • Your role: Provide additional documentation and cooperate with incident responders

Step 3: Investigation & Evaluation

  • Adjuster assignment: Specialist cyber claims adjuster assigned promptly
  • Documentation: Incident reports, invoice and expense documentation, forensic analyses as needed
  • Inspection process: Virtual and on-site assessments coordinated to quantify loss

Step 4: Settlement & Resolution

  • Payment process: Direct payment processing with expedited disbursement options
  • Repair coordination: Assistance in engaging cybersecurity vendors and restoration services
  • Timeline: Target resolution within 30 days of claim filing, dependent on incident complexity
Getting Help with Your Cowbell Cyber Policy

Customer Service Options

General Customer Service

  • Phone: 1-800-984-4276 (Hours: Mon-Fri, 8am-6pm MT)
  • Online Account: Cowbell Cyber Customer Portal
  • Mobile App: Cowbell Cyber mobile app (policy info and risk monitoring)

Policy Changes

  • Contact Cowbell Cyber Customer Service via phone or portal for endorsements and changes

Billing Questions

  • Handle through Customer Service phone or online portal billing section

Technical Support

  • Email: support@cowbell.insure

Claim Filing Tips for Cowbell Cyber

Before You File

  • Document all relevant evidence and incident details immediately
  • Understand your policy coverages and limits thoroughly
  • Notify Cowbell Cyber as soon as a cyber incident is suspected to start mitigation promptly

During the Process

  • Maintain open communication with your assigned claims adjuster and promptly provide requested documentation
  • Keep detailed records of all expenses and communications related to the incident
  • Follow recommended steps from incident response teams to preserve coverage and reduce damage

After Settlement

  • Review your coverage needs post-incident and update policies as necessary for emerging risks
  • Engage with Cowbell’s risk monitoring tools to help prevent future claims

Cowbell Cyber Digital Tools & Apps

Online Account Portal

  • View policy details and documents anytime
  • Make payments and manage billing preferences
  • Update contact and business risk profile information for continuous underwriting

Access: https://cowbell.insure/account

Cowbell Cyber Mobile App Features

  • Real-time risk monitoring and alerts to keep you informed of emerging cyber risks
  • Policy overview and document access for easy reference on the go
  • Access to cyber risk management resources and best practices
  • Secure login with multi-factor authentication for data protection

Download: Available on iOS and Android

Cowbell Cyber Payment Options

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Available Payment Methods

  • Automatic Payment: Bank account and credit card options with no known discounts
  • Online Payment: Secure payments accepted via customer portal, no fees
  • Phone Payment: Available through customer service at 1-800-984-4276, no fees
  • Mail Payment: Payments accepted by mail to Cowbell Cyber billing address; allow 5-7 business days processing
  • In-Person: Not applicable; direct pay through portal or phone recommended

Payment Schedules

  • Monthly: No fees; available for budgeting flexibility
  • Quarterly: No discounts currently offered
  • Semi-Annual: No discounts currently offered
  • Annual: No published discounts currently available

Cyber Insurance Discounts

  • Multi-Year Policy: Customers renewing policies for multiple years may receive price consideration depending on underwriting review
  • Risk Management Engagement Discount: Participation in Cowbell Academy and active risk mitigation can favorably affect pricing

Multi-Policy Discounts

  • Bundled Cyber & Tech Liability: Combining Prime Tech E&O with core cyber policy may provide tailored pricing advantages

Is Cowbell Cyber Right for You?

Cowbell Cyber Works Best For:

Small & Medium Enterprises (SMEs)

  • Annual revenues up to $1 billion
  • Seeking adaptive and proactive cyber risk protection
  • Value technology-driven underwriting and rapid policy issuance

Technology & Software Companies

  • Require combined cyber and professional liability coverage
  • Benefit from Cowbell Prime Tech and Co-Pilot AI underwriting
  • Need efficient, tailored risk management solutions

Businesses in Manufacturing & Construction

  • Need industry-specific endorsements for contract and bid protection
  • Require coverage for cyber-related business interruptions
  • Prefer specialized products catered to their unique operational risks

Consider Other Options If:

  • You require personal, local agent servicing beyond digital engagement and rapid underwriting
  • Your business demands highly personalized, hands-on claims handling with extensive in-person support
  • You need cyber insurance bundled with broad commercial property or casualty lines not specialized for cyber risk

Our job is finding the right fit for your specific needs. If Cowbell Cyber isn't ideal for your situation, we'll help you find who is.

The FoCoIns Advantage with Cowbell Cyber

Why Choose Cowbell Cyber Through FoCoIns

Expert Guidance

FoCoIns experts help you navigate Cowbell's advanced technology-driven products to ensure coverage fits your evolving cyber risk profile.

Claims Advocacy

We support you during the claims process, leveraging our experience to facilitate smooth communication and effective resolution with Cowbell Cyber.

Ongoing Review

FoCoIns regularly reviews your policy and business changes with Cowbell to optimize coverage and pricing as your cyber risk evolves.

Local Support

Although Cowbell operates digitally, FoCoIns provides localized support and in-person consultation to help you manage your overall insurance portfolio with community insight.

Why Choose Cowbell Cyber Through FoCoIns

Expert Guidance

FoCoIns experts help you navigate Cowbell's advanced technology-driven products to ensure coverage fits your evolving cyber risk profile.

Claims Advocacy

We support you during the claims process, leveraging our experience to facilitate smooth communication and effective resolution with Cowbell Cyber.

Ongoing Review

FoCoIns regularly reviews your policy and business changes with Cowbell to optimize coverage and pricing as your cyber risk evolves.

Local Support

Although Cowbell operates digitally, FoCoIns provides localized support and in-person consultation to help you manage your overall insurance portfolio with community insight.

Cowbell Cyber vs. The Market

Stronger in: AI-driven continuous underwriting and fast policy issuance tailored for SMEs

  • Dynamic risk monitoring that adjusts coverage in real time
  • Specialized products for SMEs with advanced tech integration

Competitive in: Claims management with dedicated cyber incident response teams

  • Claims support and vendor coordination during cyber events
  • Broker education with Cowbell Academy to improve market understanding

Consider alternatives for: Customers prioritizing extensive in-person service or bundled broader commercial insurance lines

  • Highly personalized local agent relationships and claims handling
  • Comprehensive package policies beyond cyber risk specialization