Kemper Corporation: Tailored Coverage for High-Risk Drivers
Why we partner with Kemper Corporation: Specialized non-standard auto insurance expertise for higher-risk drivers who value affordability and flexible policy options. Available through FoCoIns with expert guidance and claims advocacy.

Claims Information
24/7 Claims Hotline: 1-800-945-5467
Online Claims: https://www.kemper.com/claims
Mobile App: Kemper Mobile App
30+ Years in Business
Established 1990 - Evolved from 1926 roots into a leading specialist for non-standard auto insurance
Millions of Customers Served
Focused market presence serving high-risk drivers seeking affordable auto coverage
Colorado and Utah Coverage
Regional focus with strong expertise tailored to local insurance requirements
Industry Recognition
Rated A- by A.M. Best with strong NAIC and BBB ratings, recognized for niche expertise
What Makes Kemper Corporation Stand Out
Why we recommend Kemper Corporation for drivers needing specialized coverage for higher-risk auto insurance needs.
Non-Standard Auto Insurance Expertise
What it means for you: Kemper focuses exclusively on non-standard auto coverage, offering tailored policies that meet the unique needs of drivers with less-than-perfect records.
Real example: A driver with prior DUIs was able to obtain flexible SR22 coverage quickly through Kemper's streamlined underwriting process.
Best fit for: Higher-risk drivers requiring specialized policy options often unavailable from mainstream insurers.
Digital Claims Tools and Mobile Accessibility
What it means for you: Kemper provides online claim reporting and a mobile app that supports policy management and claim updates for convenience, especially useful for drivers on the go.
Real example: Customers have used text-based claim updates to track progress without lengthy phone calls, speeding resolution.
Best fit for: Tech-savvy customers who prefer self-service options and efficient digital access.
Financial Stability and Strong Ratings
What it means for you: Trust in Kemper’s ability to honor claims and maintain competitive rates backed by solid capitalization and stable ratings from A.M. Best and regulatory bodies.
Real example: Despite market fluctuations, Kemper maintains an A- rating, delivering consistent service reliability.
Best fit for: Customers who want financial assurance and a carrier with proven endurance in niche markets.
Independent Agent Partnerships
What it means for you: Access personalized advice and flexible service through Kemper’s extensive network of independent agents who understand the complexities of non-standard policies.
Real example: An independent agent guided a customer through SR22 requirements and found the most affordable, compliant policy.
Best fit for: Customers who value responsive, knowledgeable agent support tailored to complex auto insurance needs.
Kemper Corporation Coverage Specialties
- Non-Standard Auto Insurance: Specialized coverage designed for higher-risk drivers often declined by mainstream insurers.
- SR22 Filing Services: Streamlined, same-day SR22 filings to meet state-mandated insurance requirements quickly.
- Non-Owner Policies: Coverage designed for those who frequently drive but do not own a vehicle.
- DUI/DWI Coverage Options: Flexible policy structures accommodating drivers with DUI or DWI violations.
Filing Claims with Kemper Corporation
24/7 Claims Hotline: 1-800-945-5467
Online Claims: https://www.kemper.com/claims
Mobile App: Kemper Mobile App
Step 1: Report Your Claim
- When to call: Within 24 hours of incident
- What you'll need: Policy number, incident details, driver and vehicle information
- Phone: 1-800-945-5467
- Online: Submit claims via Kemper's online portal or mobile app
Step 2: Initial Assessment
- What happens: Adjuster contacts you to review claim details and start investigation
- Timeline: Typically within 48 hours
- Your role: Provide additional documentation or information as requested
Step 3: Investigation & Evaluation
- Adjuster assignment: Assigned based on claim complexity and location
- Documentation: Photos, police reports, repair estimates as applicable
- Inspection process: May include vehicle inspection by approved shops or adjusters
Step 4: Settlement & Resolution
- Payment process: Settlements issued promptly upon claim approval
- Repair coordination: Customers may use Kemper’s preferred shops or choose their own
- Timeline: Minor claims typically resolved within 7-10 days
Customer Service Options
General Customer Service
- Phone: 1-800-252-3961 (Hours: Mon-Fri 7:30 AM - 7 PM CST)
- Online Account: Kemper Online Account Portal
- Mobile App: Kemper Mobile App
Policy Changes
- Contact your independent agent or call customer service to request changes
Billing Questions
- Call 1-800-252-3961 or manage payments via online portal/app
Technical Support
- For app or website issues, call customer service or email support@kemper.com
Claim Filing Tips for Kemper Corporation
Before You File
- Gather all accident details and document damage thoroughly with photos.
- Have your policy number and driver's license handy for quick processing.
- Report the claim as soon as possible to avoid delays.
During the Process
- Maintain communication with your adjuster and provide requested documents promptly.
- Use the mobile app or online portal for status updates to stay informed.
- Keep receipts for any related expenses in case reimbursement is applicable.
After Settlement
- Review your coverage and consider any adjustments based on claim experience.
- Keep your FoCoIns agent informed for ongoing support and renewal guidance.
Kemper Corporation Digital Tools & Apps
Online Account Portal
- View policy documents and coverage details anytime.
- Make payments and set up automatic billing.
- Submit and track claims online with real-time updates.
Kemper Mobile App Features
- Policy management: View and update your policy details at any time.
- Claims reporting: File and track claims quickly through the app.
- Real-time claims updates: Receive text alerts and progress notifications.
- Payment processing: Make payments securely using the app.
Download: Available on both iOS and Android
Kemper Corporation Payment Options
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Available Payment Methods
- Automatic Payment: Bank account or credit card options available with no additional fees.
- Online Payment: Secure payments through the online portal without fees.
- Phone Payment: Call customer service to pay via phone; no fees.
- Mail Payment: Send checks to 1200 E. Glen Ave, Peoria, IL 61615; allow 5-7 business days for processing.
- In-Person: Payments made through independent agents when available.
Payment Schedules
- Monthly: Available with no extra fees.
- Quarterly: Some discounts may apply; confirm with agent.
- Semi-Annual: Discounts may be available upon request.
- Annual: Typically offers best discount rates when paid in full.
Auto Insurance Discounts
- Multi-Policy Discount: Bundle auto with other Kemper policies - Save up to 10%
- Safe Driver Discount: For drivers with clean driving records - Save 5-15%
- Good Student Discount: For eligible students with proof of grades - Save up to 10%
Home Insurance Discounts
- Protective Device Discount: For homes with security systems - Save 5%
Multi-Policy Discounts
- Bundled Coverage: Combine auto and home policies - Save 10% on both
Is Kemper Corporation Right for You?
Kemper Corporation Works Best For:
Higher-Risk Drivers
- Drivers with past violations, DUIs, or limited driving history
- Need affordable, flexible policies that accommodate risk factors
- Require SR22 filings or non-owner policies
Price-Sensitive Customers
- Seeking budget-friendly options without sacrificing coverage
- Value digital tools for managing policies and claims efficiently
- Prefer independent agent support for tailored guidance
Independent Agents’ Clients
- Those who want close collaboration with local agents knowledgeable about niche markets
- Benefit from agent expertise navigating complex underwriting
- Prefer face-to-face support when dealing with claims or policy changes
Consider Other Options If:
- You need a full suite of personal and commercial insurance lines beyond non-standard auto.
- You prioritize top-tier digital experience and comprehensive mobile app functionality beyond basic features.
- You are looking for mass-market auto insurance with extensive discount programs geared toward perfect driving records.
Our job is finding the right fit for your specific needs. If Kemper Corporation isn't ideal for your situation, we'll help you find who is.
The FoCoIns Advantage with Kemper Corporation
Why Choose Kemper Corporation Through FoCoIns
Expert Guidance
FoCoIns agents understand Kemper’s specialty in non-standard auto and help you navigate underwriting complexities to find the right policy.
Claims Advocacy
We assist in communication with Kemper during claims to facilitate smoother processes and ensure your concerns are represented.
Ongoing Review
FoCoIns regularly evaluates your coverage to optimize policy terms, discounts, and pricing as your risk profile changes.
Local Support
Our local presence means personalized service and connection to agents familiar with market nuances in Colorado and Utah.
Why Choose Kemper Corporation Through FoCoIns
Expert Guidance
FoCoIns agents understand Kemper’s specialty in non-standard auto and help you navigate underwriting complexities to find the right policy.
Claims Advocacy
We assist in communication with Kemper during claims to facilitate smoother processes and ensure your concerns are represented.
Ongoing Review
FoCoIns regularly evaluates your coverage to optimize policy terms, discounts, and pricing as your risk profile changes.
Local Support
Our local presence means personalized service and connection to agents familiar with market nuances in Colorado and Utah.
Kemper Corporation vs. The Market
Stronger in: Specialized non-standard auto insurance for higher-risk drivers.
- Deep expertise in SR22 filings and coverage for drivers with prior violations.
- Strong network of independent agents offering personalized service.
Competitive in: Financial stability and claims responsiveness within its niche.
- Maintains stable A- rating with good complaint ratios.
- Offers digital claims tools comparable to niche competitors.
Consider alternatives for: Broader insurance needs or enhanced digital experience.
- Customers seeking extensive multi-line product portfolios.
- Drivers wanting robust, feature-rich mobile apps and online services.