Pinnacol Assurance: Expert Worker’s Compensation for Regional Businesses

Specialized Mutual Structure

What it means for you: As a mutual insurer, Pinnacol puts policyholders’ interests first, focusing on stability, cost control, and dividend opportunities rather than shareholder profits.

Real example: Eligible policyholders received dividends reflecting Pinnacol’s strong claims management and financial discipline, reducing total ownership costs.

Best fit for: Businesses valuing long-term financial stability and community-oriented service within their region.

Responsive Claims Service

What it means for you: Dedicated claims specialists ensure rapid and clear communication, with proactive updates and support throughout the claim lifecycle.

Real example: After a complex workplace injury, an assigned claims adjuster coordinated medical benefits and return-to-work programs, shortening recovery time.

Best fit for: Businesses needing attentive claims handling especially in high-risk industries like construction and healthcare.

Strong Financial Ratings

What it means for you: An A- (Excellent) AM Best rating and stable outlook indicate Pinnacol’s reliable capacity to pay claims and maintain operations through market cycles.

Real example: During economic fluctuations, Pinnacol continued dividend payments and investments in safety resources without compromising claims payments.

Best fit for: Businesses prioritizing insurer financial strength as a critical factor in carrier selection.

Investment in Digital Risk Management Tools

What it means for you: Pinnacol’s innovative AI-powered safety and risk assessment platforms facilitate proactive loss prevention and personalized safety consultations.

Real example: Businesses using Pinnacol’s online portal access virtual safety consultations, reducing workplace incidents and insurance costs.

Best fit for: Businesses embracing technology to enhance workplace safety and streamline insurance management.

Online Account Portal

• Claims Filing: Submit and monitor claims digitally with real-time updates.
• Billing Management: Pay bills, view statements, and set up automatic payments.
• Policy Documents: Access important policy information and endorsements anytime.

Access: https://www.pinnacol.com/account

Pinnacol Safety and Claims App Mobile App Features

• 24/7 Claims Reporting: File and track claims anytime from your mobile device.
• Safety Risk Assessments: Access AI-powered risk reports tailored to your business.
• Virtual Consultations: Schedule safety expert consultations directly through the app.
• Policy Management: View and update policy information on the go.

Download: Available on iOS and Android

Available Payment Methods

• Automatic Payment: Bank account or credit card payments with no fees; discount available for auto-pay enrollment
• Online Payment: Pay via secure online portal with no additional fees
• Phone Payment: Call billing department at (303) 361-4000; no fees
• Mail Payment: Send checks to Pinnacol Assurance, PO Box 1188, Denver, CO 80201; allow 7 business days processing
• In-Person: Payments accepted at designated local billing offices

Payment Schedules

• Monthly: Available with no additional fees
• Quarterly: Optional; no specific discount
• Semi-Annual: Optional; no specific discount
• Annual: Discount available for annual payment—contact billing for details

Worker’s Compensation Discounts

• Safety Program Discounts: Completion of certified safety training programs - Save up to 10%
• Dividend Program: Mutual policyholders eligible for dividends based on claims performance - Value varies annually
• Multi-Policy Discounts: Bundling worker’s comp with other commercial policies through Pinnacol - Save up to 7%

Pinnacol Assurance Works Best For:

Small to Medium-Sized Businesses

• Employs 2–500 employees
• Require specialized worker’s compensation coverage compliant with Colorado and Utah regulations
• Value personalized service and strong safety support programs

High-Risk Industry Employers

• Operating in construction, healthcare, agriculture, or manufacturing
• Prioritize responsive claims management and on-site risk assessment
• Benefit from Pinnacol’s specialized endorsements and safety tools

Policyholders Seeking Financial Stability

• Prefer a mutual insurer focused on long-term policyholder value
• Interested in dividend eligibility and stable premium costs
• Appreciate strong ratings and claims-paying ability

Consider Other Options If:

• You need nationwide coverage beyond Colorado and Utah, which Pinnacol does not provide
• Your business operates in industries not related to worker’s compensation or requires highly specialized commercial property or casualty products outside Pinnacol's portfolio
• You prefer a carrier with extensive digital self-service tools surpassing regional offerings

Our job is finding the right fit for your specific needs. If Pinnacol Assurance isn't ideal for your situation, we'll help you find who is.