Westfield Insurance: Financial Strength & Specialty Expertise

Independent Agent Network

What it means for you: Access to knowledgeable local agents who provide personalized support, advice, and ongoing advocacy throughout your insurance journey.

Real example: After a complex commercial liability claim, Westfield’s local agent personally coordinated with claims staff to expedite resolution, ensuring minimal disruption to the business.

Best fit for: Customers who value trusted personal relationships and local expertise, especially in Colorado and Utah.

Innovative Technology Integration

What it means for you: Enhanced claims processing and discounts through Westfield’s MissionSafe app and AI-assisted service improve convenience and cost savings.

Real example: Safe drivers in Colorado earned premium discounts through MissionSafe, while AI-assisted claims reduced response times and improved communication during storm season.

Best fit for: Tech-savvy individuals wanting modern conveniences combined with traditional agency service.

Strong Financial Rating and Stability

What it means for you: Assurance your claims will be paid promptly and your insurer has the capital strength to remain stable through industry cycles.

Real example: Following major weather losses in 2023, Westfield’s A rating and strong capital reserves enabled quick claims payouts without coverage disruptions.

Best fit for: Customers prioritizing a financially sound insurance partner for peace of mind.

Specialty Insurance Expertise

What it means for you: Access to specialized coverage, including agribusiness, inland flood, cyber, and identity theft insurance tailored for emerging risks.

Real example: Westfield Specialty’s rapid growth and international expansion provide customers in Colorado and Utah access to innovative products like inland flood coverage addressing local risk gaps.

Best fit for: Small businesses, farms, and homeowners seeking tailored policies that cover specialized or evolving risks.

Online Account Portal

• View and manage policy documents and coverage details.
• Make payments and set up or modify automatic payment options.
• Track claims status with real-time updates.

Access: customer.westfieldinsurance.com

MissionSafe Mobile App Features

• Usage-Based Insurance Tracking: Monitors driving behaviors to provide safe-driving discounts.
• Claims Reporting: File claims quickly and easily directly through the app.
• Policy Document Access: View policy details and coverage information on the go.
• Real-Time Alerts: Receive notifications about discounts and policy updates.

Download: Available on Both iOS and Android

Available Payment Methods

• Automatic Payment: Bank account or credit card with available discounts for enrolling.
• Online Payment: Pay via customer portal online with no additional fees.
• Phone Payment: Payments accepted via phone at 1-800-243-7635 with no fees.
• Mail Payment: Send checks to Westfield Insurance, PO Box 5001, Westfield Center, OH 44251-5001 (allow 7-10 business days for processing).
• In-Person: Payments handled through your local independent agent if available.

Payment Schedules

• Monthly: Available with no additional fees.
• Quarterly: May qualify for small discounts; check with your agent.
• Semi-Annual: Discount opportunities available, often between 3%-5%.
• Annual: Typically 5%-10% discount for paying annual premiums up front.

Auto Insurance Discounts

• Safe Driver Discount: Eligible drivers with clean records - Save up to 15%
• Usage-Based Insurance (MissionSafe): Safe driving as monitored by app - Save up to 10%
• Multi-Car Discount: Multiple vehicles insured - Save up to 10%

Home Insurance Discounts

• Home Safety Devices: Smoke detectors, alarms, sprinkler systems - Save up to 10%
• Multi-Policy Discount: Bundling home and auto policies - Save up to 15%

Multi-Policy Discounts

• Bundled Coverage: Combine WesPak home and auto - Save 15% on both policies

Westfield Insurance Works Best For:

Customers Who Value Local Agents

• Prefer face-to-face interactions and personalized service
• Seek guidance through complex coverage decisions
• Benefit from personalized claims advocacy and local support

Small Businesses and Agribusiness Owners

• Require specialized commercial and agricultural coverage options
• Need protection for unique industry risks such as agri-tainment
• Value stable carrier with deep underwriting expertise in these sectors

Homeowners in Colorado and Utah

• Want bundled personal lines coverage with specialty endorsements
• Concerned about emerging risks like inland flooding and cyber threats
• Seek an insurer with financial strength and responsive claims service

Consider Other Options If:

• You prioritize fully digital, direct-to-consumer insurance purchases without agent interaction.
• You want an insurer with nationwide or broader geographic coverage beyond Colorado and Utah.
• Your primary concern is lowest possible premium over personalized service or specialty coverage.

Our job is finding the right fit for your specific needs. If Westfield Insurance isn't ideal for your situation, we'll help you find who is.