How do I file a claim under my inland marine policy?

Complete Guide to Filing an Inland Marine Claim

Why This Question Matters for Colorado and Utah Residents

Inland marine claims often involve property that moves—tools, equipment, electronics, artwork, or goods in transit—so losses can happen on the road, at a job site, or in storage. In Colorado’s hail alley along I‑25 and Utah’s I‑15 corridor with canyon winds and winter storms, quick, correct action keeps your business running.

• Severe weather is a leading cause of loss: In Northern Colorado, about 68% of inland marine claims are weather-related, with an average claim near $28,000. The May 2024 Weld County storm caused $3.4M in damages.
• Downtime is expensive: Business interruption averages about $18,000 per day, so prompt, thorough claims help minimize lost revenue.
• Regulatory nuances matter: Colorado requires clear disclosures on bailee liability and offers hail/flood endorsements; Utah’s mountain passes (e.g., Parleys Canyon) regularly trigger weather-related incidents that need solid documentation.

What Most People Get Wrong

Many policyholders start repairs or discard damaged parts before an adjuster inspects them. That can jeopardize coverage because the insurer loses the ability to verify the loss.

Another misconception is that auto or general liability will cover goods in transit. In many cases, only your inland marine policy (or a bailee form if you’re holding others’ property) responds, and endorsements for hail or flood during transit can make a decisive difference.

The Complete Picture

Here’s a practical, step-by-step approach that builds on our guidance above:

1) Ensure safety and prevent further damage: Move property out of harm’s way if it’s safe to do so, board up or tarp equipment, and secure the site. Keep receipts for emergency measures—these are often covered.

2) Notify your insurer immediately: Report what happened, where, when, and the suspected cause (hail on I‑25, wind in Parleys Canyon, theft from a Windsor yard, etc.). Ask for your claim number and point of contact. Many carriers will acknowledge and assign an adjuster within 24–48 business hours.

3) Document thoroughly: Capture photos/video from multiple angles; list serial numbers, model numbers, purchase invoices, maintenance logs, and bills of lading. If theft or collision is involved, file a police report and keep the case number.

4) Preserve damaged property: Do not discard parts or packaging. Set aside damaged components so the adjuster can inspect. If temporary repairs are necessary, keep the failed parts and all invoices.

5) Get estimates: Obtain written repair or replacement estimates from qualified vendors. For sensitive electronics, note any manufacturer testing or calibration requirements.

6) Cooperate with the investigation: Be ready to discuss valuation (e.g., Replacement Cost vs. Actual Cash Value), your deductible, and any applicable endorsements (hail, flood-in-transit). If a third party caused the loss, your insurer may pursue subrogation—they seek reimbursement from the responsible party—so keep your documentation organized.

7) Understand coverage roles: If you were transporting a customer’s property, your bailee coverage may respond. If you’re the owner of the goods, your scheduled or blanket inland marine coverage typically applies. Your FoCoIns advisor can help clarify responsibility.

Colorado/Utah context: In Colorado, sudden hail along I‑25 and flooding from spring snowmelt are frequent triggers. In Utah, high winds and snow restrictions on I‑15 and Parleys Canyon often contribute to transit losses. Endorsements for hail and flood are commonly recommended in both states.

Making the Right Decision for Colorado and Utah Residents

Question 1: Do I have the right documentation ready before I file?

Strong documentation speeds approvals and reduces back-and-forth.

• Photos/video, serial and model numbers, invoices, maintenance logs
• Bills of lading, shipping receipts, delivery exceptions, police report (if theft/collision)

Question 2: Which policy and endorsements apply to my scenario?

Match the cause and location to coverage. In CO’s hail alley, hail endorsements are crucial; in UT’s canyons, wind/snow-related transit losses may require specific wording.

• Owner’s goods vs. customer property (bailee)
• Replacement Cost vs. Actual Cash Value; hail/flood-in-transit endorsements

Question 3: How will downtime affect cash flow over the next 2–3 weeks?

Quantify lost revenue and expedite solutions. With average business interruption around $18,000/day for some operations, consider rental reimbursement and business interruption extensions to bridge repairs.